5 Innovative Ways Automation Changes the Game for Enterprises

Enterprises were already undergoing digital transformations before the global pandemic forced us into remote and hybrid workforces. If your business doesn’t already run on APIs, it will. APIs are built independently and delivered by different vendors resulting in siloed management. To deliver critical business services effectively, all APIs must interoperate efficiently.

Nearly 40% of IT professionals across silos report that writing the code to automate at the API-level is their biggest challenge. IT process automation simplifies, streamlines, and secures how teams build and deploy automation. This reduces human error, ensuring compliance and elevating efficiencies.

There’s billions of reasons your business should focus on IT automation. The worldwide cloud automation market is expected to grow at a compound annual growth rate of 25.9% and aggregate to $73.36 billion by 2022. Is your enterprise going to ignore the need for automation and in-turn fall behind your competitors? Or are you ready to take your enterprise to the next level and use automation to build consistent and meaningful automation across platforms, services, and applications in minutes?

In this article, we’re highlighting 5 ways automation is an innovative and necessary tool to drive your business initiatives forward.

Replace Manually Driven Processes While Reducing Human Error

automationThere’s no doubt about it, people make mistakes all the time – even in the workplace. But if just one IT member makes a slight error while writing code, it can cause critical business operations to be out of service. Manually conducting repetitive processes takes up valuable time that IT teams could spend engaged in value-add activities and can also lead to volatile human error. IT automation processes work hard so your team can work smart, and more efficiently.

Pliant’s Infrastructure Automation Platform for Enterprise & Service Provider infrastructure helps Ops teams quickly create sophisticated and robust workflows with low-code/no-code “drag and drop” blocks enabling automation across all systems. This centralized automation saves time and money versus building “one-off’ scripts or traditional fragile integrations. IT professionals can build and reuse elements to enable faster deployments and reductions in the learning curve.


Meet Rapidly Evolving Customer Expectations

Is it true that the customer is always right? Maybe! But what is true is that customers are much more satisfied with businesses that meet and exceed their expectations. Automation enables IT employees to spend more time focused on value-add activities to ensure high-quality customer experiences. 

A recent Gartner survey shows, 82% of respondents agreed that they would remain a customer with an organization after a value-enhancing interaction. Whereas 61% of people said they would switch to another company after being provided with a low-effort problem resolution. 

Drive Business Growth Through a Modernized Infrastructure

ROICalculatorgraphicDigital transformation can take a long time to fully implement throughout an enterprise. Automation speeds up the process by moving data between systems quickly and seamlessly for scalability as the business grows. So how can your enterprise develop a modernized infrastructure? 

First, think about all the ways your business excels — what technology is working well for your business? What technologies are failing your business? Determine your company’s biggest challenges and pain points to get an understanding of which departments need the most help and where your business can make improvements.

Next, establish your company’s goals for the next few years. Do you want to increase customer satisfaction? Gain a greater ROI? Effectively smooth out IT operation workflows throughout the business? Or maybe you want to work on all of the above! Coming up with a goal as a team will help you map out your plan to modernize your infrastructure.

Now that you know what works, what doesn’t, and how much you’d like to see your business grow in the next five years or so, you can develop your roadmap for modernizing your IT infrastructure. 


Is your enterprise prepared to begin its automation journey?

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Streamline API Integrations in One Centralized Place

pliant-securityManaging APIs across different platforms is a time consuming and error prone task many IT teams still face today. Enterprises now have the tools to operationalize APIs in a simple, secure, and scalable platform to provide easy to manage end-to-end automation of critical business services. 

Integrations generate workflow building blocks using a low-code interface to simplify API programming for automation and execution. Now, enterprises can rapidly build IT automation and automatically track the server being used, saving time and resources. This also alleviates the nightmare of not being able to find tickets, documents, and program flows because they’re all in one place. 

IT automation not only allows you to abstract all the APIs in your infrastructure into a single place, it opens new options in existing tools to help you differentiate your business, offer customers end-to-end solutions, and drive revenue.

In just 15 business days, Pliant can add new APIs which enable anything that is not already out of the box to be included in an industry-leading timeframe — there are already 100s of integrations within our wheelhouse. Can it get any better than that? Actually... yes! All integrations are downloadable, so IT organizations can get started on their automation processes quickly.


Reduce Time to Market for New Service Launches

pliant-core-competencyWith the help of more streamlined internal operations, enterprises have a greater ability to stay agile and swift with new product releases or service deliveries for their customers. Reducing time to market for new service launches enables your enterprise to remain ahead of competitors. 

For instance, if your time to market becomes delayed by 6 months, that provides your competition with plenty of time to grab your rightful market share. IT automation can save IT teams FTE hours leaving them with more time to focus on developing new services and improving upon current product offerings — keeping your business the frontrunner of innovation.


Final Thoughts

There is a growing need for global enterprises to implement IT automation to elevate their infrastructures and keep up with the rapidly changing digital workforce in 2021. Automation effectively drives business initiatives forward while saving enterprises time, money, and reducing human error. 

Pliant’s unified platform for IT Process Automation simplifies and accelerates how global enterprises enable their ITOps teams to develop and deploy workflow automation in response to the demands of complex IT processes. By integrating mission-critical platforms, services, and applications at the API-level, IT automation empowers cross-functional teams to collaborate and ensure reliable service delivery.

Accelerate your enterprise’s IT automation infrastructure today.